Kids & Family Coupon Marketplace and Ticket Validation Platform
Overview
This project involved developing a digital marketplace for family-oriented entertainment venues to manage promotional campaigns and sell discounted tickets.
Beyond offering online coupon sales, the platform unified campaign management, customer purchases, and on-site ticket validation within a single ecosystem. It enabled entertainment venues to independently create promotional offers while providing customers with a seamless purchasing experience and venue staff with a dedicated mobile solution for validating tickets during admission.
The Problem
A growing community focused on children and family entertainment had already been built through social media, where discounted offers and promotional campaigns were shared with an expanding audience.
As the community grew, managing promotions, purchases, and redemptions through manual workflows became increasingly difficult. Customers needed a more structured way to discover and purchase available offers, while venue operators required a reliable process for validating coupons and tracking campaign usage.
The project aimed to transform an established community into a dedicated digital platform that managed the complete coupon lifecycle, from campaign publication and online purchase to on-site validation.
Engineering Challenges
- Designing a flexible campaign model that supported multiple ticket types with independent pricing, age groups, availability, and redemption rules within a single promotional campaign.
- Building a reliable coupon validation workflow that prevented duplicate redemption during customer admission.
- Implementing reliable QR code scanning within a Progressive Web App while maintaining a smooth mobile experience across different devices.
My Contributions
- Conducted business analysis, designed platform workflows, and contributed to API contract definition.
- Developed the customer-facing marketplace for campaign discovery, coupon purchases, and account management.
- Built a Progressive Web App (PWA) for venue staff to validate coupons through QR code scanning and manual code entry.
- Refined platform workflows throughout production based on operational feedback from venue operators.
Technical Highlights
Flexible Campaign Model: Designed a configurable campaign structure that supported multiple ticket types with independent pricing, age groups, inventory limits, sales periods, and redemption rules within a single campaign.
Progressive Mobile Operations: Delivered a Progressive Web App that enabled venue staff to perform ticket validation directly from mobile devices without requiring platform-specific native applications.
Technology Stack
- React
- Redux
- Ant Design
- REST APIs
- Progressive Web App (PWA)